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Legal DIsclaimer
Privacy Policy

A legal disclaimer

Last updated: 19 June 2025

The content on this website (https://www.welltide.co.nz) is provided for general informational purposes only. While Welltide takes care to share accurate, up-to-date information, we make no representations or warranties, express or implied, about the completeness, accuracy, reliability, or availability of any content, products, or services on this site.

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Not Medical Advice

Welltide does not provide medical, therapeutic, or diagnostic advice. Our products and partner brand information are not intended to replace professional health or medical guidance. Always consult a qualified healthcare provider before making changes to your wellness routine, especially if you are pregnant, breastfeeding, have underlying health conditions, or are taking medications.

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Third-Party Products and Links

We may link to third-party websites or brands from our product pages or blog content. These links are provided for convenience only. Welltide does not control or endorse the content of these websites and is not responsible for any loss, damage, or harm that may arise from their use.

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Wholesale and Stockist Information

Information shared with us through stockist enquiries, email forms, or business contact channels is treated as confidential and is not a legally binding agreement to supply. Any partnership, wholesale relationship, or commercial arrangement must be confirmed in writing.

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Limitation of Liability

To the fullest extent permitted by law, Welltide is not liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of this website, reliance on its content, or purchase/use of any distributed products.

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Changes to This Disclaimer

We may update this disclaimer from time to time. Continued use of the Site after changes are made indicates your acceptance of those changes.

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Privacy Policy 

Last updated: 19 June 2025

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1. Who We Are
Welltide (“we,” “us,” or “our”) operates https://www.welltide.co.nz (the “Site”) and is based in Auckland, New Zealand. We’re committed to protecting your privacy and keeping your data safe.

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2. What Information We Collect

  • Personal Information: Name, email address, phone number (e.g. when you sign up for our newsletter, request a catalogue, or contact us).

  • Business Information: Role, organisation, trading name (for clinic, wholesale, or trade inquiries).

  • Usage Information: IP address, browser type, device, and website behaviour (via cookies and analytics) to improve your experience.

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3. How We Use Your Information
We use your information to:

  • Provide requested services and respond to inquiries

  • Send newsletters, promotional offers, and practice updates

  • Manage clinic and wholesale relationships

  • Analyse website performance and improve our services.

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4. Sharing & Disclosing Information
We do not sell your data. We may share your information with:

  • Service providers (e.g. email platform, analytics, Shopify, GoSweetSpot shipping partner)

  • Legal authorities, if required by law.
    All service providers are required to protect your information consistent with this policy.

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5. Cookies & Tracking Technologies
We use cookies and similar tools to:

  • Improve site performance

  • Understand site usage (e.g. via Google Analytics)
    You can disable cookies in your browser, though this may affect site functionality.

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6. Your Rights
Under New Zealand’s Privacy Act, you have the right to:

  • Request access to your personal information

  • Correct or update any errors in your personal information

  • Request deletion of your personal information (subject to legal exceptions)
    Contact us at hello@welltide.co.nz to make any request.

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7. Data Security & Retention
We use standard security measures (SSL encryption, access controls) to protect your data. We keep personal data only as long as needed for the purpose collected, or to meet legal obligations.

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8. Children’s Privacy
Our Site and services are intended for users aged 16 and over. If we learn that we’ve collected personal information from someone under 16, we’ll take steps to delete it.

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9. International Transfers
Information may be transferred to service providers located outside New Zealand. We ensure that international transfers comply with applicable data protection laws by requiring appropriate safeguards.

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10. Changes to This Policy
We may update this policy periodically. The updated version will be posted on the Site with a revised “Last updated” date. Continued use of the Site after changes constitutes acceptance.

 

11. Contact Us
If you have any questions or requests regarding your personal information or this Privacy Policy, please contact us at:
hello@welltide.co.nz
Welltide, Auckland, New Zealand

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